

Tech companies don’t really give a damn what customers want anymore.
Ed Zitron wrote an article about how leadership is business idiots. They don’t know the products or users but they make decisions and get paid. Long, like everything he writes, but interesting
https://www.wheresyoured.at/the-era-of-the-business-idiot/
Our economy is run by people that don’t participate in it and our tech companies are directed by people that don’t experience the problems they allege to solve for their customers, as the modern executive is no longer a person with demands or responsibilities beyond their allegiance to shareholder value.
Most email is short. I don’t see a need to summarize it. Google is run by idiots and assholes.