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Joined 1 year ago
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Cake day: June 15th, 2023

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  • I’m particularly concerned about companies who have effectively outsourced their tech support to Social Media.

    I am a Google Fi subscriber, and their customer support is so abysmal that a Google employee started up a “Reddit Request” system for Redditors to use to escalate support requests.

    When I quit Reddit in a huff over the APIcalypse, the main thing that led me to not delete my account was the notion that if I ever had issues with Fi, and didn’t have an active Reddit account with sufficient karma to be believed, my issue may never get enough attention to be fixed.





  • I can’t use the mobile app because my kid wants a cheeseburger happy meal and it’s impossible to order on the app. Try it! It won’t let you at all.

    Technically, cheeseburger happy meals are no longer on the menu because they’ve decided it has too many calories. If you go there and ask for one, of course, they will add a slice of cheese to a hamburger happy meal. But using the app to order one is a bridge too far, I guess.

    When it comes down to it, though, we shouldn’t eat that crap anyway.









  • dhork@lemmy.worldtoTechnology@lemmy.worldAny LinkedIn alternatives?
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    26 days ago

    They dont steal your ID by cloning your passport, they steal it by getting just enough Personally Identifying Information to be able to start up credit cards and other loans that are tied to your credit history, without your knowledge. By the time you find out, they’ve run all the credit lines to the max and then you have to go around to all those companies and prove you didn’t make all those charges. Then you have to get all of your account numbers changed, because you don’t necessarily know what the hacker has compromised.

    Most of the information necessary for opening accounts is on your driver’s’ license. Pretty much the only thing it is missing is your SSN. And in some cases, a valid state license number can be used in place of that



  • It’s less about verifying ID, and more about trusting them to be responsible with the documents.

    If they have a human assess the ID right away, and delete the file once that person’s identity has been assessed, that’s probably safe. But let’s face it, they probably store it somewhere, and when they inevitably get hacked now everyone’s driver’s license (with their state ID number, address, and DoB) is for sale on the dark web. There is enough info on your State Drivers’ License to open credit accounts, particularly if you forge some documents as well.