That’s my job title.

You missed the (and doing it properly) part. Could you do it on his setup? sure. Could you do it on your setup recommendations? Sure. Could you do it on a little raspberry pi? Probably. A industry standard best practice for backup is 3-2-1. Do all companies follow industry best practices? Heavens no. Redundancy is great, it may save you from calling someone at triple rates for after hours support only to find your one 48 port switch failed. It’s all about what risk you are willing to take on any of this.

I mean yes, but one of the issuess with “state of the art av” is they are trying to roll out updates faster than bad actors can push out code to exploit discovered vulnerabilities.

The code/config/software push may have worked on some test systems but MS is always changing things too.

Very much this. I dislike M$ as much as the next guy but it isn’t always their fault. The biggest reason we have outdated SQL in my experience is older software that clients do not want to pay for an upgrade for that uses a sql backend that will break if we have the databases in compatibility mode.

Just like M$ with good reason (mostly) end of life’s an OS they need to no longer mainstream support older software versions.

In the response posts to the article someone said they got the icloud address via reset request which you can use in iMessage.

Not an i phone person so i can’t verify but thought id pass that along.