After self hosting several services for a few users, with SSO, backups, hardware issues etc, I really appreciate how good the IT was in my old company. Everything was connected, smooth, slick and you could tell it was secure. I had very few issues and when I did, they were quickly solved. Doing this all at scale for thousands of employees spread across the world, it is a wonderful sight to see.
Now at my current company, it’s at the opposite end of the scale where I almost believe that I could do a better job by myself! They’ve trying to do everything you would expect but somehow doing it wrong. They are so heavy on security I have a Citrix environment that takes me 3 logins to get to, fails constantly and means I can’t work without internet (like on a long train journey for work purposes recently), and on the other hand they’ve only just turned off admin rights for users so we could’ve installed anything we wanted!!! All our attachments (incoming and outgoing) are saved to a secure website (like OneDrive) and replaced with a link. It doesn’t save the file names on the email so it’s really tricky to find old emails if it’s a document you’re looking for. I could go on but just venting at this point as it’s so frustrating!!!
Thank you to the good IT people out there. Your roles are so important but not appreciated enough!
My experience with my company is exact opposite. Apparently Bitwarden and Vivaldi are not allowed because they have a lot of vulnerabilities so people should continue using edge/chrome and a plain text for storing all their passwords that they often show it on screen share. Had an issue with 2FA cause those assholes decided it’s fun to force the Microsoft propriety authenticator for everyone so I can’t use aegis anymore. That issue took a whole fucking month to get resolved cause none of them could comprehend their almighty Microsoft app didn’t work on my grapheneos. On a unrelated note, anyone got any openings at your company?