L4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 7 months agoKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comexternal-linkmessage-square6fedilinkarrow-up14arrow-down10file-text
arrow-up14arrow-down1external-linkKlarna says its AI assistant does the work of 700 people after it laid off 700 peoplewww.fastcompany.comL4sBot@lemmy.worldMB to Technology@lemmy.worldEnglish · 7 months agomessage-square6fedilinkfile-text
minus-square???@lemmy.worldlinkfedilinkEnglisharrow-up0·7 months ago with the virtual assistant earning customer satisfaction ratings at the same level as human agents. Citation needed? We’re going to take Klarna’s word for it?
minus-squarevariaatio@sopuli.xyzlinkfedilinkEnglisharrow-up1·7 months agoNewer ever take Klarnas word for anything. They are the fine and Dandy company whose business model involved by routine fishing for customers bank authorization credentials.
Citation needed? We’re going to take Klarna’s word for it?
Newer ever take Klarnas word for anything. They are the fine and Dandy company whose business model involved by routine fishing for customers bank authorization credentials.