Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
Much like programming itself, where if you have to write tons of comments to explain what you’re doing and why, your code is the problem and should be rewritten to be more legible. If you need a training seminar on how to use the program, the program maybe isn’t very usable lol.
Fair, it could be more intuitive. IMO stuff like that is why a good trainer is important. FWIW I’ve worked with ServiceNow for a long time, and am a big fan of it.
Much like programming itself, where if you have to write tons of comments to explain what you’re doing and why, your code is the problem and should be rewritten to be more legible. If you need a training seminar on how to use the program, the program maybe isn’t very usable lol.