It has been getting so bad that even boring regular phone trees will hang up on you if you insist on talking to a human. If it’s ISP / cellular, nowadays I will typically just say I want to cancel my account, and then have cancellations route me to the correct department.
I watched the B-Boys and B-Girls finals last night out of curiosity, and it was actually pretty cool and fun to watch. Still not sure how it’s scored though, seems like they get a lot of points from judges for originality and not repeating moves.