AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.

    • toiletobserver@lemmy.world
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      11 months ago

      Anyone with difficult to cancel services is trying to scam all customers eventually, like a bad gym or satellite radio. If they have to legally change their service structure, that sounds like an improvement.

        • 11181514@lemmy.world
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          11 months ago

          You didn’t ask a question. You made two statements implying that holding this company accountable for illegal actions, robbing people of money, is harmful.

          Go fuck yourself.

          • Mojojojo1993@lemmy.world
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            11 months ago

            No fuck you. Do you work in mental health. ? No. Then fuck off.

            Do you have people killing themselves on the other fucking line ? No

            Fuck off

            I do not condone corporations, I do when loves are put at risk. That I then have to deal with.

              • Mojojojo1993@lemmy.world
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                11 months ago

                I wasn’t advocating for the service. I asked who this service put peoples lives at risk. I condone all that you mentioned. It’s obviously a terrible service. However if it kept people alive then the food outweighed the bad.

                These comments these people don’t understand mental health. Or maybe they do. Who’s to say. I contract for mental health charity. Do t even get minimum wage. We aren’t fully trained and have 1 phone line.

                Yet I’ve talked down dozens of people in crisis and one on a roof. Service doesn’t charge and it’s not this corporate bullshit.

                Fuck the CEO and the practice. However if it kept one person all be who otherwise would have died. ? In the any case. Fuck y’all.

                See you next year

                • ChunkMcHorkle@lemmy.world
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                  11 months ago

                  I contract for mental health charity. Do t even get minimum wage. We aren’t fully trained and have 1 phone line.

                  That is obscene; people in crisis deserve so much more. THANK YOU for doing what you do. I hope your goodness to others in need finds its way back to you, multiplied, and that your new year gives you all that you have hoped for it.